18. With it completely aired out, it dropped down to about 10 1/2 inches from the center of the axle to the mark on the fender strut, providing about 3 inches of adjustment. After putting some miles on the bike, the owner told us he noticed an immediate improvement in ride quality. The ride was much more plush and some of the bumps he was used to getting a hard jolt from were basically gone. In fact he said the ride was so smooth in the rear that now he all he does is focus on how rough the front suspension is. He was really impressed with how the bike handled loaded down with a passenger and/or luggage-the ride was just as smooth and his passenger never complained of any hard hits to the butt or spine. To see videos on this, check out hotbikeweb.com, LAS also has quite a few videos on its site on its various systems, so be sure to check those out as well.